Stefan Hoffmann

Company

Master Carpenter • Zimmerei Hoffmann & Sons

"Finally I can focus on my craft instead of paperwork. Memoro captures everything - from customer requests to technical details."

The Challenge

As a traditional carpentry with 8 employees, we juggle daily between customer appointments, site visits, and workshop work. Important details from customer conversations were often lost, measurements were noted incorrectly, and change requests weren’t properly documented.

The Turning Point

Memoro now runs during all customer appointments. I simply speak all important points - measurements, wood types, special requests. The app automatically creates a structured protocol with all technical details and even a materials list.

The Results

  • No more misunderstandings with customer orders
  • 2 hours saved daily on documentation
  • Perfect handover to the journeymen in the workshop
  • Professional quotes directly from conversation notes

My customers are thrilled that they receive a summary after every appointment. This creates trust and transparency.